Privacy policy

Site Privacy Policy

This section describes how we collect, use, and share your personal information when you visit or make a purchase from our Site.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

Information about your web browser, IP address, time zone, and cookies installed on your device.
Information about the individual web pages or products you view, websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this as “Device Information.”

We collect Device Information using:

Cookies: Data files placed on your device or computer. For more information, visit http://www.allaboutcookies.org.
Log Files: Track actions on the Site, including your IP address, browser type, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect:

Your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we use the term “Personal Information” in this policy, we are referring to both Device Information and Order Information.

How Do We Use Your Personal Information?

We use Order Information to:

Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices/order confirmations).
Communicate with you.
Screen orders for potential risk or fraud.
Provide you with information or advertising related to our products or services, in line with your preferences.

We use Device Information to:

Screen for potential risk and fraud (particularly your IP address).
Improve and optimize the Site (e.g., generating analytics about customer browsing and interactions).
Assess the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

We use Shopify to power our online store. Read Shopify’s Privacy Policy here: https://www.shopify.com/legal/privacy.
We use Google Analytics to understand how customers use the Site. Read Google’s Privacy Policy here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws, respond to legal requests (e.g., subpoenas), or protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information, visit the Network Advertising Initiative’s (“NAI”) educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Do Not Track

We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

We retain your Order Information for our records unless you ask us to delete it.

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Text Message Subscribers Privacy Policy

At Heavenly Healing, we are committed to protecting your privacy and ensuring the security of your personal information. This section outlines how we collect, use, store, and share the data of our text message subscribers.

1. Information We Collect

We collect the following information from our text message subscribers:

Phone Numbers: To send text messages and deliver educational content, shipping notifications, and promotional materials.
Shopping Cart Activity: Heavenly Healing's website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

2. How We Use Your Information

We use your phone number solely for the following purposes:

Educational Material: To provide you with valuable educational content related to our services.
Shipping Notifications: To inform you about the status of your orders.
Promotional Texts: To share updates, offers, and information about Heavenly Healing’s products and services.
Cart Reminders: To send you SMS reminders about items left in your shopping cart.

3. Data Storage and Security

Your phone number and related information are stored securely using industry-standard measures to protect it from unauthorized access, disclosure, or misuse. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. Your phone number is used exclusively by Heavenly Healing for the purposes stated above. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Your Rights

As a subscriber, you have the right to:

Opt-Out: You can unsubscribe from our text messaging service at any time by replying "STOP" to any message.
Access and Update: Request access to or correction of your personal information by contacting us at [insert contact information].
Data Deletion: Request the deletion of your data, subject to applicable legal requirements.

Changes

We may update this Privacy Policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be communicated to you via text message or other appropriate means.

For questions, concerns, or complaints about our privacy practices, contact us at:

Email: info@heavenlyhealing.net
Mail: Heavenly Healing, Oxford Valley Mall, Lower Level, Langhorne, PA 19047, United States

Thank you for trusting Heavenly Healing with your information. We are dedicated to providing you with valuable content while safeguarding your privacy.